Privacy Policy

General Information

This Privacy Policy describes how BNSN LLC (“we”, “us” or “our”) collects, uses, discloses and protects your information when you visit or use BNSN.AI (the “Website”) and any related products or services, including our software, digital courses and coaching programs (collectively, the “Offerings”).

By accessing or using our Website or Offerings, you agree to the collection and use of information in accordance with this Privacy Policy. Your use of the Website and Offerings is also subject to our Terms of Service, Disclaimer and Cookie Policy.

Information We Collect

\We may collect the following types of information:

Personal Information – information you provide directly to us, including name, email address, account credentials, billing-related information (processed through third-party providers), information submitted through forms, support requests or communications.

Usage Data – information collected automatically when you interact with us, including IP address, browser type and device information, pages visited and time spent on the Website, interaction data within our software.

User Content – any content, data or materials you input into our software or services (“User Content”), including prompts, text and other inputs used to generate AI outputs (“Generated Content”).

How We Use Your Information

We use your information to:

• Provide, operate and maintain our Website and Offerings
• Process transactions and manage subscriptions
• Communicate with you, including support and service updates
• Improve and enhance our services, functionality and user experience
• Monitor usage, performance and security
• Detect and prevent fraud, misuse or unauthorized activity
• Comply with legal obligations

We may also use aggregated or anonymized data for analytics, research and business purposes.

AI and Data Usage

Our Offerings may use artificial intelligence technologies to process User Content and produce Generated Content. To deliver services, User Content may be processed by third-party service providers, including AI providers. We may use User Content in an aggregated or anonymized manner to improve our Offerings.

We do not use your personal information to intentionally identify you within AI training processes. You should avoid submitting sensitive personal, financial, medical or confidential information unless necessary. You remain responsible for the content you submit and how you choose to use any Generated Content, as outlined in our Terms of Service and Disclaimer.

Payment Information

We do not store full payment card details. Payments are processed through third-party payment providers (such as Stripe). Your payment information is handled in accordance with the payment provider’s security and privacy practices.

Sharing of Information

We do not sell your personal information. We may share your information only as necessary with: a) service providers (e.g., payment processors, hosting providers, AI providers, analytics tools); b) independent contractors, employees or affiliates who require access to perform services; c) our affiliates, including entities under common ownership or control, or business partners involved in operating, supporting or providing our Offerings and/or d) legal or regulatory authorities where required by law or to protect our rights.

These third parties are expected to handle your information in accordance with applicable privacy and security standards.

Data Retention

We retain your information for as long as necessary to provide and maintain our Offerings, comply with legal obligations or resolve disputes and enforce our agreements. We may retain certain information after account termination where required by law or for legitimate business purposes.

Data Security

We implement reasonable administrative, technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the right to a) request access to your personal information; b) request correction or deletion of your information and/or c) opt out of certain communications. To exercise these rights, please contact us using the information below.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and improve our Website and Offerings. For more information, please refer to our Cookie Policy.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. You should review their policies before providing any information.

International Users

If you access our Website or Offerings from outside the United States, your information may be transferred to and processed in the United States. By using our Website or Offerings, you consent to this transfer.

Children’s Privacy

Our Website and Offerings are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time without prior notice. Updates will be posted on this page with a revised “Last Updated” date.

Contact

If you have any questions about this Privacy Policy, our Terms of Service, our Disclaimer or our Cookie Policy, please contact us at support.bnsn.ai.